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Key Features of Single Window Portal

The key objective of the Single Window Portal is to ensure time-bound processing of applications and issue of clearances by various departments of the state for establishing/ expanding an Enterprise (includes both Manufacturing Industries, and Services Industries) and for services that are required during normal course of business including renewals. Some of the key features of the Single Window Portal are:

  • Single point acceptance and electronic distribution of applications to the respective Competent Authorities without the need for Applicants to physically visit the offices
  • Custom generation of forms for individual Competent Authorities along with requisite attachments
  • Single point of capture of information with the feature of auto-population of data
  • Online approval by concerned Competent Authorities and provision to download the certificate online
  • Online tracking / automatic alerts to applicants through SMS/ Emails
  • Customized online MIS reports for monitoring at different levels
  • Provision of deemed approval*, in case the concerned Competent Authority fails to decide on the application within the time limit.
  • Provision for the applicant to raise grievances online through Single Window Portal

*select clearances only